How to create a bug report

[Arci]

As first, thanks for reading this guidelines and thanks again for your cooperation here in beta.

Since March 2018, opening a valid bug report thread may also grant you some gold. More info here (click).

In case you find some strange behavior from the game and you think you're facing a bug, please let us know here by following this form!

Before opening a new thread:

• Disable every user script you may have installed.
• Try a forced refresh (Ctrl+F5)
• Please check if someone else has already reported the same issue!

Please try to describe the issue as good as possible, so we can try to reproduce the bug and forward it to the developers.

Browser bug template

[B]Ingame Nick[/B]:
[B]Affected world(s)[/B]:
[B]Browser[/B]:
[B]Reproduction steps[/B]:
[LIST=1]
[*].
[*].
[*].
[/LIST]
[B]Detailed error description (What you see)[/B]:

[B]How it should be[/B]:

[B]Screenshot[/B]:

Mobile bug template

[B]Ingame Nick[/B]:
[B]Affected world(s)[/B]:
[B]Device[/B]:
[B]O.S.[/B]:
[B]App Version[/B]:

[B]Reproduction steps[/B]:
[LIST=1]
[*].
[*].
[*].
[/LIST]
[B]Detailed error description (What you see)[/B]:

[B]How it should be[/B]:

[B]Screenshot[/B]:

We will try to reproduce what you reported and give you feedback about the current status.


Note: Please, write on this forum for bugs occurred/reproducible on beta. Otherwise report it on the correct local forum.
Note2: Please, do not use the report button below this message, open a new thread instead.